Wednesday 29 August 2018

Bulk Deletion functionality

Requirement
By Mistakenly garbage data inserted into MSCRM, can we delete it in bulk?

Solution
Yes, MSCRM has provided below two ways for bulk deletion, we can select approach depend upon the volume of data.
  • Bulk Deletion from Advance Find (for less amount of data)
  • Bulk Deletion job (for huge amount of data)
Let’s assume Account’s garbage data has been inserted into MSCRM as per below screenshot, and we have to delete it



Let’s take first approach
  • Click on “Advance Find” button which is on top

  • It would open new Advance Find window, Click on “New” to define filter criteria for deletion

  • Here I want to delete all accounts which are created on today. So I have selected my filter criteria as per below 


  •  After creating criteria click on “Run” button to get garbage data

  • After retrieving filtered data use multi select checkbox to select all records in page (here first 250 records has been selected from total 1248 records), then Click on Delete button

  • It will ask for confirmation click on “OK”. after that it will start processing


This approach is useful if we have less data to delete, here for my total 1248 records I have to repeat this process 5 time. But if you have huge data to delete then follow below steps for second approach
  • Navigate to Settings --> Data Management

  • Then from available options select “Bulk Record Deletion” option


  • It will redirect to below screen, click on “New” to create new Bulk delete operation

  • It will open “Bulk Deletion Wizard”, read the details and click on “Next”

  • In the “Look For” option select your entity and below that select your required filtration criteria, here you can cross verify with your filtered records with help of “Preview Records” click on “Next” 



  • Give your desired name to job, Schedule it as per requirement. We can also make this job recurring by setting “Run this job after every” __ days. On completion of this job we can get notification by checking “Send an email to me” option, also we can add users for email notifications with help of given user lookup in wizard. After done the all setup click on “Next”

  • Check for all details in last window and confirm the submission


It will create new job for bulk deletion and will trigger on scheduled time. After completion of job you will get email notification if it set in wizard and you can also check the status of job and count of deleted record in deletion job record.


After deletion of garbage data you will see the only required data in MSCRM as below


Happy Learning 😊

Tuesday 21 August 2018

Records Per Page Alteration


Requirement
Can we show more records in one page of views?

Solution
Yes, MSCRM gives us facility to configure the records counts as per Page for user level. By default 50 records user can see on one page as per below screenshot


User just need to follow below steps for configuration changes with his login
  • Select Settings button on top window


  • Select “Options” 


  • It will open new window, Go to General Tab and select required option from drop down list in front of “Records Per Page”


  • After selecting required option click on “Ok”


After saving settings, Page will be auto reload and configuration changes will be reflect like below screenshot.


Happy Learning 😊

Saturday 11 August 2018

Custom Help URL configuration

Requirement

Help MS CRM’s end user with the process documents or videos provided by company guideline

Solution

MSCRM is a generic CRM product and can be configure and customize as per user’s requirement hence processes implemented can be vary for every client, hence generic help couldn’t satisfy actual requirement. Here MSCRM give us functionality to customize the Help URL, through that user can be accessible with the Process documents or videos which helps user to understand his company processes. MS CRM Help URL can be configured at two level
  • Global Help URL
  • Entity Help URL
By default, below screen will be there for Help

Let’s follow below steps to configure Global Help URL
  • Navigate to Settings-->Administration-->System Settings
  • In “General” tab change flag yes for “Use Custom Help for customizable entities”
  • Set “Global custom Help URL” (it would be URL where all documentation or videos uploaded by company for process knowledge)
  • Click on "Ok"

Now when we click on Help button it will redirect us to our entered URL for guideline, Let’s click on “Help”


And it will redirect us to https://mscrmbuddy.blogspot.com


Let’s follow below steps to configure Entity Help URL, here I am configuring Account entity
  • Navigate to Settings-->Customizations
  • Open your solution, I am making changes in Default Solution
  • Open Account entity then check “Use custom Help” in help section
  • Enter Help URL
  • Save Entity definition changes with help of “Save” button on top
  • Publish the changes with help of “publish” button on top
Refresh the page for testing. Go to Account view or Form then click on “Help”


As entered in Help URL


Requirement Achieved here.
Happy Learning 😊